Measuring Guest Satisfaction with a QR Survey
Paper comment cards arrive too late and email surveys get lost. A QR survey captures guest satisfaction in the moment — on the guest's own phone, in their own language.
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Compare the products All solutionsOne code at reception or on a key-card sleeve can lead a guest to everything at once, from booking direct to leaving a review, following on social and opening the info PDF. The Link Hub gathers all of it on one branded page you edit from the panel, with no reprint when a link changes.
A guest at the front desk wants to leave a good review; a couple in their room wants to book tomorrow's dinner; a family is checking your Instagram before they even arrive. Scatter a separate QR code or a typed-out address across each of those moments and every request becomes its own little errand. The Link Hub settles this the way a link-in-bio page does: one QR opens a single branded page that gathers every link and file a guest might reach for, and you rearrange or edit it whenever you like without ever reprinting the code.
The Link Hub is a mini-page built for exactly this job. Behind one QR you line up as many entries as your hotel needs, each one a tidy button on a page that carries your brand. A guest scans once and finds their way from there, with no hunting, no typing and no separate code for every destination.
Not every link deserves equal weight. You can mark one entry as a featured link so it sits highlighted at the top of the page: the book-direct button in high season, the review link right after a busy weekend. The rest of the page is organised into sections you can reorder, so you move the social-media block up while a campaign is running and drop it back down when it is over. The page always leads with whatever matters most this week, and rearranging it takes seconds in the panel.
For each link you decide how it opens. Leave it in-page and the guest stays inside your branded hub; switch it to open in a new tab for destinations that prefer their own window, like a booking engine or an external review form. Files behave the same friendly way, opening in a viewer right there on the page. It is a small setting, but it keeps the guest's journey smooth instead of bouncing them somewhere unexpected.
Adding a link usually means hunting down a URL and pasting it in, which is easy to get wrong. The Link Hub offers a shortcut: instead of typing an address you can pick an existing QR from the system, and the guest link fills itself in automatically. If you already have a Room QR, a survey or a menu set up, you can surface it inside the hub in a couple of clicks, and it stays correct because it points at the same place your other codes do.
The whole page wears your identity, with your logo and colours and a choice of clean page designs, so your brand leads throughout (a small fixed Powered by Avdena strip aside). Because it is a guest page like the rest of Avdena, it greets each visitor in their own language across Turkish, English, Russian, German and Arabic, translated in a natural hospitality tone. And because the QR is dynamic, the printed code never changes: swap a link, add a file or reorder the page from the panel and every guest who scans sees the update at once.
With Avdena you build the Link Hub from the same panel you manage every other code, print it once for reception or a key-card sleeve, and keep it current for the whole stay, so guests can book direct, leave a review, follow you on social and open the info PDF all behind one code. See how it sits alongside your other guest touchpoints on our Avdena Guest page, or get in touch to set one up for your hotel.
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