Your hotel’s entire food & beverage experience,
in one digital menu
Restaurant, bar, open buffet, poolside and room service… From an image-rich, multilingual menu to allergen info, from payment-free guest ordering to the kitchen printer — all in one panel, without ever reprinting. It reads from a single catalogue: Catalogue → Menus → Venues.
For hotels, resorts and restaurants
Enter a product once; assign it to menus, menus to venues
Products live in a global catalogue; menu packages feed from the catalogue; one menu can go to many venues and one venue can hold many menus — shown as tabs to the guest.
Global product pool
Food & Drinks on separate catalogue pages with a two-level category tree. A product is entered once and is not tied to a restaurant.
Reusable packages
Menus built from categories chosen out of the catalogue — “Breakfast”, “À la carte”, “Bar”. Shared across venues; hide individual items per menu.
Restaurant · bar · buffet
Menus are assigned here; QR codes, currency, all-inclusive and theme live at this level. Many menus on one venue become tabs for the guest.
An image-rich, multilingual guest menu
The same content in four ready layouts (Card · List · Gallery · Elegant); 20+ premium themes, a palette derived from your brand colour, a cinematic cover and a “Highlights” reel. The guest is served in 5 languages (TR·EN·RU·DE·AR), auto-translated and opened by browser language.
- 4 layouts · 20+ themes · light/dark mode
- Sticky category bar with scroll tracking
- Product detail modal: image, allergens, variant/extra picker
- Language switch + auto language; panel in 4 languages
Everything you can hold in one product
A stepped product wizard adapts to the item type — dozens of fields, all optional. Drag-and-drop ordering, search and duplication are built in.
- Food & Drinks on separate catalogue pages
- Two-level category tree; a product entered once
- Search, duplicate and reorder built in
Payment-free ordering + a running tab
A hospitality-first flow that needs no payment integration: the guest builds a cart, adds a note and submits. The order drops onto the kitchen/bar printer and appears live in the panel. Payment stays in your existing flow (room account / reception).
- Cart + tab; the guest sees all their orders
- Table session: every order at that table joins one running tab
- Same item ×N on a single line; quantity +/− and partial cancel
- Service mode per venue: guest self-order or waiter-only
- Order routed to the right station: drinks to the bar, food to the kitchen
Your team takes, verifies and manages orders — tableside
The order lands on the printer and on staff phones at once. The Staff Hub installs as a PWA; a waiter opens the tables screen (empty / occupied), takes the order at the table, and a new ticket arrives as an instant push — even with the page closed — managed on the live “Orders” screen.
- Waiter app (PWA): tables screen, tableside order entry, live push
- Instant table search; per-restaurant assignment and switching
- Camera QR order verification (wrong-table warning)
- Real-time screen (WebSocket); food/drink split; partial or full cancel
- Staff management: multi-restaurant assignment, shifts, notification prefs
Multi-mode ESC/POS printing
Orders reach paper — at the right station, in the right language. It works with ESC/POS thermal printers; products are routed to stations, the ticket prints bilingually and cancellations show clearly in their own section.
- Product → printer routing (kitchen / bar / patisserie)
- Bilingual ticket: product name in local + guest language
- Two-part cancellation ticket: cancelled on top, to-prepare below
- Turkish ç/ö/ü and Cyrillic/Arabic encoded correctly — no garbled output
Multilingual, legal labels for the open buffet
In front of the buffet, generated automatically from menu data: the dish name in 4–5 languages on one card, next to the legal allergen notice. Pick a format, batch-select dishes and get a PDF — or print — in one pass. No manual typing.
- 8 formats · A7 / A6 / A5 sizes
- Multilingual name comes from the menu (TR·EN·RU·DE·AR)
- Legal allergen notice: icon + text (mandatory for unpackaged buffet food)
- Accent colour + business name; batch/single PDF + direct print
Menu data becomes decisions
Menu-specific reports: which product was viewed how much, in which language, and what was ordered. Chart-rich PDF + Excel; AI writes the interpretation.
- 5 report tabs specific to the menu
- Scan analytics and order analysis together
- Chart-rich PDF and Excel export
Type the product; let AI suggest the rest
Just enter the product name — Avdena QR Menu’s AI suggests likely allergens, nutrition, diet labels and a description in hospitality language. You approve and edit. Every visible text is auto-translated into 5 languages.
AI auto-fill
Allergens + calories/macros + diet label + description suggested in one click; the source is your own group AI key.
Tourism-grade translation
Natural translation (Main Restaurant, not literal); brand names preserved, consistent via the term glossary.
Variant & extra picker
The guest chooses size/portion and extras; the price is re-verified from the product on the server.
Security
The guest only sends the variant/extra key; the price is always resolved server-side — no manipulation possible.
Price is never generated by AI — that decision stays with you.
Enterprise-ready and compliant by design
The foundations that make the menu safe to roll out across an entire hotel group.
Designed QR
14 frames, corner/pixel shapes, gradients, logo, error correction — PDF·PNG·SVG. Table, bar, sun-lounger and room-service codes.
Granular RBAC
Menu management, order viewing and order cancellation are granted separately; a user only sees what they may.
All-inclusive price hiding
At all-inclusive properties prices are hidden — a clean, price-free showcase, chosen per venue.
Multi-currency
₺, €, $, £, ₽ — per venue.
Multilingual
Guest in 5 languages, panel in 4; every text you enter is auto-translated.
Compliance & security
Legal allergen notice; secret keys stored encrypted; guest content sanitised before display.
No app required
The guest menu opens in the browser; the Staff Hub is an optional PWA.
Real-time
Order and menu changes update on every device instantly.
Multi-location · white-label
All your hotels from one panel; one code base identical at every property, in your own brand.
Waiter app (PWA)
Staff install a tableside app: a tables screen, order entry at the table and live push — no hardware to buy.
Service modes
Per venue: let guests self-order, or restrict ordering to waiters only — the same menu, two flows.
Announcements on the menu
Push a timed announcement onto the menu and item pages — “happy hour”, a new dish — with no reprint.
Frequently asked questions
The most common questions about Avdena QR Menu.
Do guests have to install an app?
No. The guest menu opens in the browser with nothing to download. The Staff Hub is an optional PWA that staff can add to their phone.
Do we need a payment integration?
No. The flow is payment-free — it speeds up ordering and the kitchen flow and leaves payment in your existing setup (room account / reception).
Do I have to reprint the QR when the menu changes?
No. The QR is fixed; the content changes instantly from the panel. Even if the provider or the design changes, the code on the table stays the same.
Are allergens and nutrition included?
Yes. 14 EU allergens + custom allergens; an icon on the guest menu and a legal notice on the buffet label. Plus calories and macro nutrition.
How many languages are supported?
The guest side is auto-translated into 5 languages (TR·EN·RU·DE·AR); the panel is in 4 (TR·EN·RU·DE). Every text you enter is auto-translated.
Which printers does it work with?
ESC/POS thermal printers, with 3 connection modes (local bridge / forwarding / cloud). Bilingual tickets, station routing and a two-part cancellation ticket.
Can I hide prices?
Yes. At all-inclusive properties prices are hidden per venue, turning the menu into a clean, price-free showcase.
Can staff take orders at the table?
Yes. Staff install the waiter app (a PWA) and use a tables screen to take orders tableside; tickets print at the right station and every order at that table joins one running tab. You can also let guests self-order — it’s a per-venue setting.
Let’s make your menu digital, multilingual and smart today
Restaurant, bar, open buffet and room service in one panel — from an image-rich multilingual menu to payment-free ordering, from allergen compliance to the kitchen printer. We handle the setup with your brand and your menu.
Faults and requests are answered by e-mail.